HOW TO ORDER?
Please let us know the following details in the Order Notes box at checkout:
- FRONT: Your pet’s name in Japanese or English
- BACK: Owner’s name, Phone number, Shortened Address, and I AM CHIPPED (optional)
* If you have any questions, please email me before placing your order or see our listing photo for reference.
❀ Handcrafted from beautiful lightweight solid walnut wood
❀ Finished with a coat of protective Danish oil
❀ Custom engraved with your pets name in Japanese or English
❀ Contact details on the reverse of the tag (optional)
❀ 1″ circle wooden tag, 5mm thickness
❀ Handmade in UK
* Please note that due to the natural quality of wood, grain and colour may vary between each product and may differ from that of the product image.
All ohashii items are handmade to order and dispatched within 3-5 business days (excluding public holidays).
❗ Due to the current additional stress on postal services, delays can occur – please plan ahead and keep this in mind before placing your order and when waiting for your items.
All orders are delivered using Royal Mail services (UK). Their estimated delivery times vary from country to country but are around:
For Local (UK) orders:
- Standard delivery: 2 business days
- 1st Class (signed or tracked): 1 business day
For International orders (tracked):
- Europe: 3-5 business days
- Outside Europe: 5-7 business days
The above are estimated times required and do not include the processing time of customs in the destination country (if necessary). Please note, our shipping fees do not cover customs, taxes, or fees that may occur upon delivery to your country – international customers are responsible for any customs and import taxes that may apply. If you are unsure, please do check with your local customs office before placing your order. Thank you for your patience and understanding.