HOW TO ORDER?
Please let us know the following details in the Order Notes box at checkout:
- FRONT: Your pet’s name in Japanese or English
- BACK: Owner’s name, Phone number, Shortened Address, and I AM CHIPPED (optional)
* If you have any questions, please email me before placing your order or see our listing photo for reference.
❀ Handcrafted from beautiful lightweight solid walnut wood
❀ Finished with a coat of protective Danish oil
❀ Custom engraved with your pets name in Japanese or English
❀ Contact details on the reverse of the tag (optional)
❀ 1″ circle wooden tag, 5mm thickness
❀ Handmade in UK
* Please note that due to the natural quality of wood, grain and colour may vary between each product and may differ from that of the product image.
Face Coverings, Accessories, Stationery & Pet Accessories are handmade to order and dispatched within 3-5 business days (excluding public holidays).
Clothing & Apparel (hoodies, sweatshirts & t-shirts) and Phone Cases have a longer processing time (7-9 business days).
If your order includes items from both processing times, we will dispatch them according to the latter time frame.
The majority of our orders are delivered using Royal Mail services (UK). The estimated delivery times are:
- Domestic (UK): 1-2 business days
- Europe: 3-5 business days
- Rest of World: 5-10 business days
❗ International customers are responsible for any additional customs and import taxes that may apply – this fee is not in our control and is assessed by your local customs office. Customs policies differ among countries, so please check with your local customs office directly to see if they apply duties and taxes to your purchases before placing your order.
*During the peak holiday season, it is possible for delays to happen, so kindly consider this and factor in additional time for your deliveries to arrive.
For further information on Delivery & Shipping, please see our FAQ for details.